Refund policy
Glowbox Cosmetics Return and Refund Policy
At Glowbox Cosmetics, we take pride in ensuring the quality of our products. Please review our return and refund policy below:
No Refunds
We do not offer refunds on any of our products. Glowbox Cosmetics reserves the right to decline any refund requests.
Damaged Products
In the rare instance that your product arrives damaged, we are happy to assist. To request a replacement:
- Contact us within 24 hours of receiving your order at glowboxcosmetics@gmail.com.
- Include the following in your email:
- Clear photos showing the damage to the product.
- A screenshot of your order confirmation or receipt.
If all requirements are met, we will replace the damaged product at no additional cost.
Thank you for choosing Glowbox Cosmetics. Your satisfaction is important to us, and we are committed to addressing your concerns promptly.